Soda Jerk Presents: FAQ
 
 
 

Where can I buy tickets?

A: Tickets are available for all Soda Jerk  shows at www.ticketfly.com and our website at www.sodajerkpresents.com.  For in person purchases you may go to the box office at the Summit Music Hall located at 1902 Blake Street in downtown Denver. The box office is open Monday through Friday 11am-5pm and any night there is a show.  Tickets may also be purchased at the Marquis Theater and Black Sheep box office any night they are open for a show.  There is a $2.00 service fee per ticket and the box office is CASH ONLY.  We offer no service fees on all tickets every Friday.

How old do you have to be to attend shows ?
A: Age limit for our shows varies, but most are all ages. Please verify this info for each event by clicking on the show details on the event listing.
 
My child wants to attend an all-ages show, but I feel nervous.
A: We’ve been doing all-ages shows for many years, but the decision to let your son or daughter come to a show here is obviously up to you as a parent. We suggest attending a show with your child so you can get a first-hand experience of how we run the club and treat our patrons. We’re confident that once you have been here you will feel comfortable with allowing your child to come to more Soda Jerk shows.
 
Do I need ID to enter the venues?
A: An ID is only required if you plan on drinking alcohol. Because our venues are all-ages  so we take checking IDs very seriously. In compliance with CO laws, anyone 21 and older who plans on drinking alcohol will have to show a valid, (not expired), government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and will not be allowed to buy, hold, or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.
 
Is there re-entry?
A: This is based on venue policy.  Please contact the venue directly for more information.
 
Can I bring my camera?
A: Regular digital point & shoot cameras are fine but absolutely no SLR, detachable lens, or professional type cameras will be allowed inside the venue. Absolutely no video recording devices of any kind will be tolerated.
 
How do I book my band?
A: Please contact help@sodajerkpresents.com for all booking inquiries. Please provide as much information as possible about what you are looking for. Please do not send physical materials to the venue.
 
Do you have a dress code?
A: This is based on venue policy.  Please contact the venue directly for more information.
 
Is the time listed door time or show time?
A: The time listed on each show is the door time, the show will start shortly thereafter.
 
How do I get a job Soda Jerk Presents?
A: Send resume to help@sodajerkpresents.com with detailed information about the positions(s) you are interested in.
 
Does Soda Jerk Presents have an e-mail list? How can I be included?
A: Yes. We send out weekly e-mail updates that include information on just- announced shows, yet-to-be-advertised shows, exclusive pre-sales, and warnings when certain shows are about to sell out. If you wish to be included please use the textbox located at the top of our website on our home page.
 
Does Soda Jerk Presents have a text club?
A: Yes, please text "sodajerk" to 91944 or sign up here to be the first to know about free ticket offers, exclusive presales, and new show announcements.
 
When do you announce new shows?
A: Depending on bands’ booking and promotions schedules, new shows are announced all the time. New shows will appear on Soda Jerk Presents website as soon as they are announced.
 
What is your refund policy?
A: All sales are final. There are no refunds or exchanges unless a show is cancelled.
 
What happens if my event is cancelled or postponed?
A: If your event is cancelled please return to the point of purchase for refunds. If you purchased tickets online, your credit card will be automatically refunded within one week of the cancellation. If your event is postponed, you will be given the option to refund your tickets or if you choose to attend the rescheduled date, your tickets will be honored on the rescheduled date.
 
 
Why didn’t you answer my question?
A: For more specific, venue related questions check the venue’s FAQ.
Summit Music Hall: http://tinyurl.com/k8jukw3
Marquis Theater: http://tinyurl.com/ktm24vo
The Moon Room:  http://tinyurl.com/mx2m9fu
 
If that doesn’t do it, maybe you need to get in touch with us. For ticket-related questions or general information please call 303-487-0111 during office hours Monday through Friday 10:00am to 4:00pm.